FAQs

  1. 1. How do I register for EcoFarm 2014?

    Online registration is the quickest way to reserve your space at the conference. Click here or follow the Register Now link above and the system will lead you through the process.

    If you want to pay with a check, please print and fill out our registration form and mail or fax to event managers PlanIt Now. Download the PDF registration form here or use the forms in our printed agenda, one per person, please.

    Mail in your full payment by credit card number, check, or money order payable to EcoFarm; mail or fax to:

    PlanIt Now LLC, event manager
    11140 Rockville Pike, Suite 100-292
    Rockville, MD 20852
    P: 240-552-9195
    F: 866-291-0711
    ecofarm@planitnow.com

    Registrations postmarked by December 7, 2013 will receive the early registration discount.

    Contact email addresses are REQUIRED for confirmations from mail and fax registrations as hard copy confirmations will NOT be sent.

  2. 2. How do I know my reservation is confirmed?

    You will receive an email at the address you provided on your registration form after confirming your registration and payment.

  3. 3. Can I register more than one person at a time and make just one payment?

    No, everyone must register and pay individually. Group registration is available for groups of 7 or more. If you are interested in registering your group, email liz@eco-farm.org.

  4. 4. Does the conference sell out?

    We sell out early on meals, lodging, and the bus tour. We will close choices down on the online registration form as we sell out. Waitlists may be available for some items or programs.

  5. 5. What if I have to cancel my registration?

    All cancellations must be requested in writing.  To cancel your registration, send an email to ecofarm@planitnow.com, or write to:

    PlanIt Now (event manager)
    4938 Hampden Lane, Suite 229
    Bethesda, MD 20814

    PlanIt Now will confirm your cancellation by email.  You may also reach them by phone at 240-552-9195. The refund amount you are eligible for changes as the conference approaches; please see the table below for important registration dates, including dates for specific cancellation fees.

    Important Registration Dates
    October 29 – December 7, 2013 Early Registration Discount available
    December 8, 2013  – January 24, 2014 $20 Fee for Lodging Change
    October 29 – December 21, 2013 $55 Cancellation Fee
    December 22, 2013 – January 10, 2014 50% Cancellation Fee
    After January 11, 2014 No Refunds
    January 17, 2014 Online Registration Closes
    January 22, 2014 at 7am Onsite Registration Opens at Asilomar in Surf & Sand building

  6. 6. If I am eligible, when and how will I receive my refund?

    Refunds will be issued in a timely manner processed through credit card refund or by check, based on your original form of payment. Any cancellations received by December 31, 2012 will be refunded within 14 days. All cancellations after January 1, 2014 will be processed after the conference, no later than February 17, 2014.

  7. 7. Can I request a specific person(s) to room with?

    Yes. Spouses, partners and friends must request each other to be assigned to the same room. You may request up to three roommates (in a Triple/Quad room). All requested roommates must be registered for the same package and lodging nights. Lodging choices with specific roommate requests will be held for 7 days to allow the requested roommate(s) time to register. Roommates of the same gender will be assigned for all attendees who register for Asilomar lodging in a shared room and do not specifically request a roommate.

  8. 8. My spouse/parter and I are in a double room but we would like only one bed, how can we make that request?

    Please use the Roommate/Room Request(s) comment field to indicate if you’d prefer one or two beds in your double room. While we cannot guarantee lodging in specific rooms, we will make every effort to honor your request. Early registrations receive priority.

  9. 9. Can I share a room at Asilomar/Pacific Gardens/Deer Haven with my spouse or partner?

    Lodging at Asilomar is reserved for conference attendees only. If your spouse/partner plans to travel with you to Pacific Grove, please register yourself for lodging at Pacific Gardens or Deer Haven, as these two offsite motels offer single or double occupancy for one price. In addition, there are several other motels in the neighborhood where you may make your own lodging arrangements.

  10. 10. How do I request a specific room at Asilomar, Pacific Gardens, or Deer Haven?

    Include this in the Roommate/Room Request(s) field when you register online. While we cannot guarantee your request will be honored, we will make every effort to accommodate you. Priority is given to early registrations.

  11. 11. What do I do with my luggage if I arrive before check-in time?

    Attendees arriving early to Asilomar may store their luggage at the front desk.
    Deer Haven and Pacific Gardens will also hold your luggage until your room is ready for check in.

  12. 12. What if I am not able to check-in on time, but I plan to arrive late and stay for the remainder of the conference?

    Please contact Asilomar’s Front Desk, 831.372.8016, as soon as possible to let them know of your delayed arrival. We will hold your lodging reservation. Please read the No Show Policy below.

    IMPORTANT! READ OUR NO SHOW POLICY
    Your paid and confirmed lodging reservation is guaranteed only until 10:00 am the following morning after your check-in date. If you do not check-in or call in advance, advising us of your delayed arrival, your lodging will be cancelled for the remainder of the conference, and no refunds will be granted.

  13. 13. Can I buy meals separately at the conference?

    Pre-purchasing meals is necessary for those registering without lodging in order to guarantee your meals at the conference. This year, a limited number of meals will be available for purchase onsite. If you want to ensure that you receive meals, PLEASE purchase them online as a part of your registration package. Come feast with us!

  14. 14. Can I bring my spouse and/or child to the conference?

    Lodging at Asilomar is reserved for conference attendees only. If your spouse/partner plans to travel with you to Pacific Grove, please register yourself for lodging at Pacific Gardens or Deer Haven, as these two offsite motels offer single or double occupancy for one price. In addition, there are several other motels in the neighborhood where you may make your own lodging arrangements.

    Your child is welcome at Asilomar at an additional charge of $90 per night, which includes lodging and meals. Please contact PlanIt Now to include your child on your registration.

    Speakers and sponsors may contact EcoFarm directly to inquire about the possibility of special arrangements.

  15. 15. Is childcare available during the conference?

    Child care is available for $50/day or $100 for the full conference. Children must be 30 months or older, and must be out of diapers. Hours are Thursday & Friday: 8:15am-5:30pm (closed during lunch); Saturday: 8:15am-12:00pm. In addition, please bring books, toys, and other materials for your child. If you need childcare, please contact PlanIt Now, by writing to ecofarm@planitnow.com or calling 240-552-9195 for more information on how to include your child and child care payment with your registration.